{"id":86,"date":"2025-07-19T19:45:47","date_gmt":"2025-07-19T17:45:47","guid":{"rendered":"https:\/\/nassftravel.com\/?page_id=86"},"modified":"2026-05-28T13:49:36","modified_gmt":"2026-05-28T21:49:36","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/nassftravel.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<section class=\"l-section wpb_row w-iconbox-text height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"t_politicas\">1. <span class=\"letra\">To reserve you need: complete information, date of birth, ID and \/ or passport, food requirements, among other details that are deemed appropriate according to the service.<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div>To guarantee the rate, the reservation and payment must be made and the 100% deposit must be made before the travel date. (In case of special deadlines it is prior coordination). Send 100% payment voucher to email: liccet@nassftravel.com or WhatsApp: +51 971881685<\/div>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>COMPANY NAME: Naturaleza Sostenible Sin Fronteras SAC<\/strong><\/p>\n<p><strong>RUC: 20550942179<\/strong><\/p>\n<p><strong>Banco de Cr\u00e9dito del Per\u00fa<\/strong><\/p>\n<p style=\"font-weight: 400;\">Dollar Savings Account: 191 \u2013 71499633-1-49<\/p>\n<p style=\"font-weight: 400;\">Interbank Account Code: 002 191 17149963314957<\/p>\n<p>Swift code : BCPLPEPL<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"t_politicas\">3. <span class=\"letra\">We do not make refunds except for health with a medical certificate, death with a death certificate and pandemics (the refund is with a Travel voucher*). In the case of money back, it is subject to prior management with the suppliers.<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>(*) Use of Travel voucher:<\/strong><\/p>\n<ul>\n<li>Travel voucher can be exchanged for the contracted service. In case you want to make any change of community or destination, it must be prior coordination and additional payment that could be generated.<\/li>\n<li>The holder of the Travel voucher has a period of twelve months from the date of issuance, to decide on an option and carry out the exchange thereof. Considering that the reservation must be made with a minimum of one month in advance.<\/li>\n<li>This Travel voucher does not apply on holidays and public holidays in Peru.<\/li>\n<\/ul>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"t_politicas\">4. <span class=\"letra\">In case of non-attendance, the traveler loses 100% of the reservation, date changes at least 30 days in advance.<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"t_politicas\">5. <span class=\"letra\">We are subject to weather changes or stoppages\/strikes, it is understood that if an activity is not carried out, it will be changed for an equal or superior one.<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"t_politicas\">6. <span class=\"letra\">The passenger accepts the terms and conditions at the time of making the reservation.\u00a0<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p class=\"t_politicas\">7. <span class=\"letra\">In the case of being a group or couple, if one of your companions does not attend, the responsible person must assume the difference.<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>No Show:<\/strong><br \/>In case the passenger does not show up on the arrival date, the total charge for the service will be made.<\/p>\n<p><strong>IGV exoneration for foreign tourists:<\/strong><br \/>The identity cards or safe conduct are support for the exoneration of the IGV, as long as they are accompanied by the Andean card (as stipulated in the new norm of exonerations) It is the responsibility of each foreign agency to communicate to its passengers, TC\u00b4s and guides the requirements and procedures for the exoneration of the IGV.<\/p>\n<p><strong>Additional IGV for national tourists and Peruvian travel agencies:<\/strong><br \/>National tourists and Peruvian travel agencies must add an additional 18% VAT to our net price. As well as send your ID number and names and surnames and mail for national tourists for your electronic ticket. In the case of a company, send your company name, RUC N\u00b0 and email for electronic invoicing.<\/p>\n<p><strong>Surcharges for holidays in Peru:<\/strong><br \/>A 50% surcharge will be made to the total price for festive dates such as: Holy Week (Thursday, Friday, Saturday and Sunday), Labor Day (May 1), Inti Raymi (June 24), National Holidays (28 and July 29), Christmas (December 24 and 25), New Years (December 31 and January 1).<br \/>Note: Holiday dates in Ecuador and Colombia (prior coordination of the type of service).<\/p>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\"><strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">CL\u00c1USULA: PROTECCI\u00d3N AL MENOR Y PREVENCI\u00d3N DE LA EXPLOTACI\u00d3N SEXUAL (ESNNA)<!--TgQPHd|&#091;&#093;--><\/strong><!--TgQPHd|&#091;&#093;--><\/div>\n<div role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">\u00a0<\/div>\n<div class=\"n6owBd awi2gc translation-block\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAIBxAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">NASSF TRAVEL declares its firm commitment to the protection of children and adolescents, in strict compliance with the General Tourism Law No. 29408, Law No. 30802, and Ministerial Resolution No. 108-2020-MINCETUR. Our company applies a zero-tolerance policy towards the Sexual Exploitation of Children and Adolescents (ESNNA) in the tourism sector.<\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAICBAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">By using this website and contracting our services, the client accepts and agrees to the following mandatory conditions:<!--TgQPHd|&#091;&#093;--><\/div>\n<ol class=\"IaGLZe VimKh\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">\n<li class=\"Z1qcYe translation-block\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAICRAA\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">Criminal Penalties for Sexual Exploitation and Trafficking of Minors: All users and passengers are explicitly informed that, according to the Peruvian Penal Code, sexual exploitation and trafficking of minors are serious crimes punishable by imprisonment. NASSF TRAVEL will immediately report any suspicious or criminal activity detected in our operations to the appropriate authorities.<\/li>\n<li class=\"Z1qcYe translation-block\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAICRAB\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">Mandatory Identification Requirement: For the purchase of any tourist package, transport service or accommodation reservation involving minors, it is mandatory to register the National Identity Document (DNI), Foreigner's Card or valid Passport of the minor.<\/li>\n<li class=\"Z1qcYe translation-block\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAICRAC\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">Minor Travel Control (Law No. 30802): If a minor is traveling without their parents or legal guardians, the client is required to present and send the corresponding Notarized or Judicial Travel Authorization to the agency. Accommodation establishments booked through our platform will deny entry to any minor who does not comply with this legal requirement.<\/li>\n<li class=\"Z1qcYe translation-block\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAICRAD\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">Right to Cancel Service: NASSF TRAVEL reserves the right to cancel, suspend, or refuse the sale and execution of any tour service if the client refuses to properly identify the minor or if there are reasonable grounds to suspect a risk of sexual abuse of a minor. Such cancellations will be at the client's expense and without refund.<\/li>\n<p><!--TgQPHd|&#091;&#093;--><\/ol>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAIChAA\" data-complete=\"true\" data-processed=\"true\" aria-owns=\"action-menu-parent-container\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">Si usted es testigo o sospecha de un caso de ESNNA durante su viaje, rep\u00f3rtelo de inmediato a las autoridades: <strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">L\u00ednea 1818 (MININTER)<!--TgQPHd|&#091;&#093;--><\/strong> o <strong class=\"Yjhzub\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">L\u00ednea 105 (Polic\u00eda Nacional del Per\u00fa)<!--TgQPHd|&#091;&#093;--><\/strong>.<\/div>\n<div style=\"text-align: center;\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-sfc-cb=\"\" data-hveid=\"CAAIChAA\" data-complete=\"true\" data-processed=\"true\" aria-owns=\"action-menu-parent-container\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\">\u00a0<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"1. Para reservar se necesita: datos completos, fecha de nacimiento, DNI y\/o pasaporte, requerimiento alimenticios, entre otros detalles que se crea conveniente de acuerdo al servicio. 2. Para garantizar la tarifa se debe proceder hacer la reserva y el pago y realizar el dep\u00f3sito del 100% antes de la fecha de viaje. (En caso de...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>T\u00e9rminos y condiciones - Nassf Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nassftravel.com\/en\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y condiciones - Nassf Travel\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nassftravel.com\/en\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Nassf Travel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NassfTravel\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-28T21:49:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NassfTravel\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nassftravel.com\/terminos-y-condiciones\/\",\"url\":\"https:\/\/nassftravel.com\/terminos-y-condiciones\/\",\"name\":\"T\u00e9rminos y condiciones - 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